FAQ - General Questions

What types of prescription eyewear do you offer?
We offer a wide range of prescription eyewear, including prescription Sports Goggles, Ski Goggle Inserts, Motocross Goggle Inserts, prescription Fishing glasses, and prescription eyewear for various other outdoor and recreational activities.

How Do I Order?
To place an order, click on the product you like and follow the prompts.  Or Call us on (07) 56476197 Gold Coast or Australia Wide on 1300 464 453 to order over the phone.

How can I try them on?
For just $20 Goggleman will happily share the cost of postage and send up to 4 frames for you to try on. This way you get to touch and feel the products to make sure your decision is the right one. ($20 includes the return postage).

Do we do strong prescriptions?
Yes, Goggleman specialize in the hard stuff and offer the widest prescription power range of any Australian company. We can produce prescriptions between +6.00 and -8.00 in modern wrap sports frames. So if you have been told that you can't have it or that it can't be done then you need to call Goggleman today on (07) 56476197 Gold Coast or Australia Wide on 1300 464 453.

Do you offer custom prescription lenses for sports eyewear?
Yes, we specialize in custom prescription lenses for a variety of sports eyewear, including Motocross, Cycling, Skiing, and Fishing. We can create prescription inserts or full lenses for your goggles or glasses.

What if I have astigmatism? Can I still order prescription eyewear?
Absolutely! We can create custom lenses to correct astigmatism in all types of prescription eyewear, including sports goggles and inserts. Simply provide the necessary details from your prescription, and we'll tailor the lenses accordingly.

Can I get bifocal or progressive lenses for my sports eyewear?
Yes, we offer bifocal and progressive lenses for prescription sports eyewear. These lenses allow you to see both near and far distances without needing to switch glasses, ideal for activities like Skiing or Fishing where close-up clarity is just as important as distance vision.

What lens types do we offer?
We offer all lens types that you could expect from your local Optometrist and much more! However in some cases we don't suggest some lens types due to the nature of the lens design and how they may inhibit your distance vision, but we'll be sure to let you know if we think this might be the case.

What is a PD Measurement?
PD measurement stands for Pupilary Distance (the distance between your pupils) and is required when making a pair of prescription eyewear.

Can I use my existing Goggles or Sports Frames?
Yes you can. We will happily replace your old prescription lenses with new ones into your existing Goggles or Frames. Call us on (07) 56476197 on the Gold Coast or Australia Wide on 1300 464 453 to discuss your options.

How do I submit my prescription for my eyewear order?
When you click on the product you like and follow the prompts, you can upload a digital copy of your prescription directly onto our website or email to us at a later date. If you need assistance interpreting your prescription, call us on (07) 56476197 Gold Coast or Australia Wide on 1300 464 453 to explain.

What if my prescription is not recent? Can I still use it for my order?
We recommend using a prescription that is no more than one year old for the best accuracy. If your prescription is outdated, we suggest visiting an Optometrist or eye doctor to ensure that your lenses will meet your current vision needs.

How can I claim on my Private Health Insurance?
We are a registered Australian Health Insurance Provider, so you will have no difficulty claiming for your prescription eyewear. We will provide you with an itemized receipt that can be forwarded to your health insurer that can be processed just like a pair of regular spectacles.

Do we offer a warranty?
Yes. Every pair of prescription eyewear comes with our NO RISK promise to you....14 Day money back guarantee for Non-Prescription Items and 60 Day money back guarantee for Prescription Items, if it does not meet your satisfaction. Additionally, all eyewear frames we sell comes with a 12 month manufacturers and workmanship warranty.

Do you offer Eye Tests?
No we don't do Eye Tests. Most of what we sell is typically not available from your regular optometrist, so we ask that you bring a copy of your prescription to us and we take care of the rest.